Hey! I know it’s been 8 years but did you manage to pull the ball out ? Or added a new one ? I’m having the same issue. Can’t believe it’s made so this can happen 🤯
Edit!!
Found the ball. See pictures, I had to remove the lower side plug and insert a magnet like 8 inches deep to grab it. Maybe I was lucky, don’t know how it’s made inside !
For those who would want to change the oil, I suggest when putting back the bottom plug/spring/ball, to remove the top plug (comes with a spring and a plunger that you’ll have to remove with a magnet) and then install the ball from the bottom pulling it with a magnet from the top. (You’ll understand when you get there..) then install the spring and bottom plug holding the ball with the magnet. Then reinstall the top plug.
By the way you’ll have to remove the top bracket to access the top plug. Take pictures or measurements of the adjustments before.